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UCU Rep 2 : Representing Members training : April 2018, Gateshead

25 April 2018 @ 9:30 am - 27 April 2018 @ 4:30 pm

Rep 2 is aimed at UCU reps and branch officers who have previously completed the Rep 1 induction course. All UCU activists who have completed Rep 1 and carry out casework or intend to carry out casework should consider completing the full reps programme.

Further information and online registration

This course will cover the following:

  • the individual and collective nature of union work
  • best practice when advising and supporting members with issues
  • how to interview a member
  • the development of skills and knowledge enabling understanding of key legislation and procedures relating to the representation of members
  • how to raise grievances looking at specific institutions policies & procedures
  • practical advice for preparing documentation, witness statements and  representation in casework
  • progress cases using preparation, negotiation and planning skills
  • best-practice guidance for representing members at formal hearings with management.


25 April 2018 @ 9:30 am
27 April 2018 @ 4:30 pm


Emma Alexander, UCU Regional Office
0191 487 7220
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