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Rep 2 : Representing UCU members training : 27th – 29th April, Newcastle
27 April 2016 @ 9:30 am - 29 April 2016 @ 4:30 pm

This training is aimed at UCU Reps and Branch Officers who have previously completed the Rep 1 induction course. All UCU activists who have completed Rep 1 and carry out casework or intend to carry out casework should consider completing the full Reps programme.
This course will cover the following:
- the individual and collective nature of union work
- best practice when advising and supporting members with issues
- how to interview a member
- the development of skills and knowledge enabling understanding of key legislation and procedures relating to the representation of members
- how to raise grievances looking at specific institutions policies & procedures
- practical advice for preparing documentation, witness statements and representation in casework
- progress cases using preparation, negotiation and planning skills
- best-practice guidance for representing members at formal hearings with management.
Register online
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